Code of Conduct
At ProMentorzGlobal, our goal is to assist all users in behaving in a manner that fosters trust and respect since we are committed to operating in compliance with all relevant laws, regulations, and standards. This Code serves as a guide for appropriate use of our website and must be adhered to at all times. Any violations of this Code of Conduct shall be treated as a breach and may result in disciplinary measures and penalties, including account termination. Such violations are managed according to our Violations Policy. For any questions related to this Code, please contact us at support@promentorz.com, and our team will provide clarification on the proper procedures and address any concerns you may have.
User's Expected Behaviour While Using the Website
- While using the website and our services, users must :-
- Comply with all our policies including this code of conduct.
- Act with integrity and honesty.
- Provide and post accurate and correct information on the website.
- Refrain from engaging in any unethical or unlawful activities.
- Not misuse any confidential or sensitive information, or misuse the website and services.
- Prioritize the interests, rights, and safety of Users and acknowledge and honor rights of all users.
- Not accept projects or tasks that the user is not qualified to complete.
- Avoid any behaviour which may be discriminatory, bullying or harassing.
- Not request release of payments before the user contract is fulfilled.
- Not engage in any form of identity fraud or fabrication.
- Not attempt to engage in off-site communication or receive/initiate payments outside the website.
Confidentiality
Users must keep in strict confidence and must not disclose to anyone any information or documents unless it is deemed necessary and approved by ProMentorzGlobal or required by any law enforcement agency.
Communication
Users must strictly communicate with other users through communication channels provided on the website and sharing of any personal contact information such as phone number, email, WhatsApp or other similar information is strictly prohibited. Users must not engage in any unprofessional conduct including without limitation, personal attacks and criticism of other users, making derogatory or defamatory remarks, and using inappropriate references.
User Generated Content
Users are fully responsible and accountable for any content that is uploaded from their user account to the website. Users must not share:
- Obscene material or child pornography.
- Any content that violates any laws or regulations.
- Any content that infringes on any copyright or intellectual property rights.
- Defamatory content.
- Any content containing viruses or harmful programming routines that could damage the website or our systems.
- Any inaccurate, false, incomplete, or misleading information.
- Any content that could harm ProMentorzGlobal's business or reputation.
Fraudulent Activities and Spam
Users must not engage in any fraudulent activities or use the website for any illegal activities such as malicious fund transfers. Users must create only one account with ProMentorzGlobal, and any user who has created multiple accounts shall be in breach of this code and all such accounts shall be closed by us. Users must ensure that any feedback shared on the website regarding another user or service is accurate. Users should not spam or advertise any website or services unless specifically agreed with us in writing. Users must not gather personal information such as emails from the website.
Payments
Users must promptly inform ProMentorzGlobal about project completion/user contract fulfilment so that the payment for the Seller Services can be released by us. Users must not use our website for facilitating the exchange of money or financial instruments such as cryptocurrency.
Projects and Seller Services
Users must not abuse the system by quoting a lower price for services with the intent to renegotiate the price privately, thereby bypassing the fees owed to us. Users must not engage in projects that involve any illegal activities and must immediately report any such project to support@promentorz.com.